Jobs at Lifestyle

You’re looking for a career change, new job or a new environment in which to show off your finely honed skills and personal charm. We’re looking to keep growing and to build out our beloved and fantastic team with more “go-getters” who we can work and play with every day! This seems like it could be a win-win, so let’s see what jobs and career opportunities we’ve got available at the moment that could suit you.

What We Look For in Candidates

The key thing for us is maintaining our strong company culture.

We believe that what makes or breaks a day, a week, or the job can be the people you work with. We seek people who will fit in with the current team, who work hard but have fun. A sense of humour is important. Knowing when to go heads down, and when it’s good to stop for a chat, is also a great feature.

We’re flexible and we hope that our colleagues will be too. This means being prepared to help out someone even if it’s outside your job description. It also means working extra hours if needed to get the job done, but the flexibility goes both ways and we don’t track attendance or time your breaks!

You need to be smart and flexible with the initiative to take control of projects and work on your own. If you’ve got all that, we’re very interested.

What’s a Job with Lifestyle Like?

Hopefully you’ve got a sense already of what jobs at Lifestyle look like. You can also always read the About Us section of this site. We’re a growing team with a variety of ages and personalities but we all get along very well, especially on our company trips!

Here’s what some of our anonymous employee survey polls have come up with:

Staff Feedback

Q: What do you appreciate most about how your peers help out?

A: Nothing is ever too much trouble for them.

(Feb 8, 2018)

“We all care about each other’s wellbeing and share workload as much as we possibly can.” (Feb 7, 2018)

“An open environment where communication is two-way… everyone is comfortable in talking about issues” (Jan 24, 2018)

“There are always positive comments.” (Jan 23, 2018)

“Genuine hard working team – innovative and looking to do the best for clients. Friendly atmosphere.” (Jan 17, 2018)

“Fun, noisy in a good way! But everyone gets in and gets their work done.” (Dec 18, 2017)

Advanced in technology and employees are made to feel valuable. (Feb 13, 2018)

Current Jobs Open

To apply for this job, please describe why you think you would fit the team and provide your CV in your application. You must have full Australian working rights.

  • $60,000-$80,000
  • Based in Chatswood, NSW 2067
  • Reporting to Head of Private Client
  • Full Time
  • Requires a relevant Bachelor’s degree, DFP or higher, RG146 compliant
  • 2+ years experience minimum
  • TPB registration and COIN / XPLAN experience a bonus

LIFESTYLE’S ‘REASON FOR EXISTENCE’

Lifestyle is a financial planning firm that provides the highest level of services to both Private and Corporate clients.

Our strategic vision is to be the leading provider of member engagement, financial education and accessible personal advice services.  We aim to achieve our strategic vision through:

•    profitable growth of funds under management

•    alignment of clients, employees, shareholders and providers

•    our passion and commitment to improving the lives of team members and clients

Lifestyle’s goal is to employ best practices and methodologies to provide our clients with great outcomes.  We also want to provide the best working environment we can for our awesome team, to attract and retain the best people in our profession.

POSITION STATEMENT

To provide general advice and manage the financial affairs of our private clients in order to support our Financial Advisers so that they can work efficiently and effectively.

Associate Advisers are responsible for the day-to-day administration and management of our private clients’ financial portfolios, maintenance of their financial plan and organising reviews, as well as re-engaging our less engaged clients.

THE TEAM

You will be working in a dynamic, highly motivated and responsible team who live and breathe our culture of working hard and being rewarded for it.

POSITION OBJECTIVES

The objective of this position is to consistently deliver services promised to our clients, whilst growing the portfolio of clients that you look after, both in “total number” and in “average portfolio size”.

This is achieved by:

  1. Constantly trying to extend our service offering to our existing clients with every contact.
  2. Conducting comprehensive and meaningful reviews each year for our existing clients by asking meaningful questions and looking for “advice gaps” that may improve their situation.
  3. Showing a keenness to take on new business, complete it accurately and within a timely manner.

ROLE RESPONSIBILITIES AND PRIORITIES

  • Proactively looking after client needs, meeting service standards for timeliness, accuracy, completeness and professionalism.
  • Contacting our clients within an agreed timeframe for their annual reviews, identifying “advice gaps” to increase client benefits, as well as preparation of review paperwork.
  • Attending to client enquiries.
  • Contacting and re-engaging with our less engaged clients. Where appropriate, you may provide a review for these clients (training provided).
  • Preparation of dynamic, accurate and well thought out advice documents (Statement of Advice [SOA] and Records of Advice [ROA]) in a timely manner.
  • Implementation and follow-up of tasks from the client meetings or queries using  COIN.
  • Data entry and management of COIN to ensure accuracy.
  • Assisting Financial Advisers in the new business process where required.
  • Proactively and willingly assist other team members.
  • Proactively look for and identify ways to improve the team’s productivity.
  • Ensuring all work and client communication is of high quality.
  • Ensuring technical and client knowledge is up to date and relevant.

ESSENTIAL SKILLS, EXPERIENCE AND ATTRIBUTES

  • Previous Financial Planning industry experience minimum of 2 years is a must
  • Minimum qualification of RG146 / DFP, wanting to work toward Advanced Diploma of Financial Services or CFP®
  • Must also have a Bachelor’s degree in Business, Finance or a related field
  • Must have financial planning software experience (XPLAN or COIN preferred)
  • Good technical financial planning knowledge
  • Strong interpersonal skills
  • Accuracy and attention to detail
  • Sound judgment and shows discretion
  • Excellent verbal and written communication skills
  • Excellent organisational skills and ability to prioritise
  • Shows initiative
  • Ability to work under pressure with tight deadlines
  • Reliable and flexible
  • Able to work as part of a team, as well as autonomously
  • Competent PC skills (Word, Excel, Access, Outlook)